Remove complaints, Remove Online complaints, Remove Customer Complaints
Your reputation is everything! We can help you to Push down the Online customer complaints
Remove Online Complaints of your customers
As a business you need to always maintain good online reputation. It is your most prized possession as this is what often decides the outcome of your future business engagement. Most customers like to buy products and services from firms that enjoy a positive reputation in the virtual world.
Whether you are a product manufacturer or run an online store you need find mention for positive reasons on the search results and social media platforms reason being your customers would browse the Internet to do a background research on the firm. This is where a negative comment or complaint can severely harm your business prospects.
Comprehensive Cleanup of Complaints
Whether your brand has become a victim to an online scam or a genuine complaint from a customer is listed high on the search engine results, we can help you. We at SoftTrix are experts in Online Reputation Management and carry out comprehensive cleanup of complaints. Our team has handled such issues for many years and this puts us in an advantageous position to take care of your brand reputation and spread a positive effect on your customers. We devise tailored strategies to deal with the problem and make use of latest tools and technologies to achieve success.
As your business grows such complaints tend to become common. Choosing to ignore them can be a catastrophic mistake as this would allow your rivals to cash in on such negative posts. When complaints and bad reviews are let to occupy the top results on the search engines they tend to portray your brand in poor light. While some of these complaints can be from genuine unhappy customers most others are completely fictitious which are intended at harming your brand reputation. In such a scenario Online Reputation Management services help you remove complaints and prevent your brand name from derailing on the Internet.
Our Complaint Removal Services Include
- Permanent Removal – Though removing complaints permanently isn’t the easiest things to do, we leave no stone unturned in trying to achieve this. Our technical team raises the issue with online complaint boards and other publishers when a malicious complaint is posted about your business. When successful this allows us to deal with the crisis right at the source and prevent damage to your brand reputation.
- Suppression – If we can’t remove it, we simply it hide it from your target audience. We make use of search engine optimization, content submission, social media marketing and many other online marketing techniques. Our posts occupy top positions on the results pages for all the major keywords and key phrases that your potential customers are likely to search with. This technique not only helps in suppressing the complaint but also markets your brand in front of the target audience.
- Monitoring – As security systems are important at your office premises so is constant monitoring of your online reputation. We constantly keep track of complaints, reviews and posts about your brand. While you take care of the genuine complaints raised by the customers we deal with the malicious ones either getting them permanently removed or ensuring they are deep buried inside the search engines and the social media platforms.